Privacy Policy
Last updated: February 15, 2026
Introduction
Forloy Technologies, LLC ("Forloy," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital loyalty platform and related services.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, and payment details when you create an account.
- Loyalty Program Data: Information you configure for your loyalty cards, including branding assets, reward rules, and customer tiers.
- Communications: Messages you send to us through support channels or feedback forms.
Information Collected Automatically
- Usage Data: How you interact with our platform, including features used, pages viewed, and actions taken.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Analytics Data: Aggregated data about loyalty card installs, scans, and redemptions.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
Data Sharing
We do not sell your personal information. We may share information with third-party service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
Cookies
We use essential cookies to ensure our platform functions properly. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@forloy.com.